Frequently Asked Questions

At Box People, we believe that a box is not just a container. It’s a world of endless possibilities waiting to be discovered! We cater to all industries such as jewelry, liquor, chocolates, tech accessories, fashion, gifting solutions, real estate, corporates and cosmetics. We offer customised packaging solutions, tailored to your needs. 

Yes, we offer custom box designs that can be tailored to your unique needs. We work closely with each client to understand their branding and marketing strategy, and create custom packaging solutions that help their products stand out from the competition. We also have our in-house team of designers to help you with the customizations.

A rigid box is usually stronger corrugated cardboard or reinforced chipboard. They are commonly used by high-end brands both for appearance and reinforcement. These boxes are nearly four times as thick as regular cardboard. Owing to their stiffness, rigid boxes don’t typically fold flat, allowing a number of structural shapes and designs – ideal for custom packaging. 

To get a quote for a custom box order, simply fill out our online quote request form or contact us directly. Our team of packaging experts will be happy to provide you with a personalized quote based on your specific requirements.

We do not have a minimum order quantity for custom boxes, and can accommodate orders of all sizes. Whether you need just a few boxes or thousands, we’re here to help.

We accept a variety of payment methods, including bank transfers, credit card payments, and online payments. 

You can contact our customer service team by phone, email, or through our website’s contact form. We are always happy to assist you with any questions or concerns you may have.

Our typical turnaround time for custom box orders is 3-5 business days. However, this can vary depending on the size and complexity of your order. We will provide you with an estimated turnaround time when you request a quote.

Yes, we offer cavity customization that can be tailored to your specific needs. Our customizations are designed to securely hold your products in place and prevent them from shifting during transit.

Yes, we offer branding and customization services that can be tailored to your specific needs. Our team of packaging experts can work with you to create packaging that truly reflects your brand and helps your products stand out from the competition.

Yes, we offer shipping services for all of our custom box orders across India and the world (at an additional cost). 

Unfortunately, once an order has been placed it cannot be canceled because we start production as soon as your order comes in. 

At Box People, we are committed to sustainability and offer eco-friendly packaging solutions that are biodegradable and even plantable. Our sustainable range includes visually appealing options in a variety of colors, including luxury boxes and plantable stationery kits that help promote your brand in an environmentally conscious way. By choosing our sustainable products, you can reduce your carbon footprint and meet your sustainability goals while also delivering visually attractive and effective packaging solutions.

Absolutely! But do note that the cost of making prototypes is usually higher than the cost of a bulk order.